FAQ

Common questions.

Short answers for first enquiries.

Do you need admin access before quoting?

No. The first reply only needs basic context, user count, current technical ownership, and the issue you want solved.

Can you work alongside another IT provider?

Yes. Chronobyte can complete a defined Microsoft 365 assessment or remediation project alongside an internal team or external provider.

Are Microsoft licences included?

No. Pricing covers Chronobyte service work only unless a written proposal says otherwise.

What is the usual starting point?

If the risk is unclear, start with a Microsoft 365 Security Assessment. If the issue is known, ask for a scoped project.